what’s app: +971554705152

Contact Vape Collection Shop

Have a question about a product, your order or delivery? Message or call us during support hours and we will reply as quickly as we can. WhatsApp is the fastest way to reach us.

Customer support

Support and delivery hours

  • Customer support: daily, 10:00 AM – 10:00 PM (UAE time)
  • Deliveries: daily, 10:00 AM – 11:00 PM (UAE time)

Delivery and payment at a glance

  • Standard delivery within 24 hours to all emirates – AED 30
  • Dubai express delivery in 2–3 hours – AED 40 (Dubai only, traffic dependent)
  • Free delivery anywhere in the UAE on orders over AED 350
  • Cash on delivery and bank transfer everywhere; card payment in Dubai, Sharjah and Ajman

Full details: Shipping Policy · Delivery Areas · FAQ

What we can help with

  • Product recommendations and stock availability
  • Order status and delivery updates
  • Dubai express delivery requests
  • Age verification questions (all orders are for adults 18+ only)
  • Returns and replacement requests
  • Payment and checkout support
  • Wholesale and bulk orders

Already placed an order?

Send us your order number, full name, delivery area and a short description of what you need. This lets us find your order and reply faster.

Business and wholesale enquiries

Retailers, resellers and vape businesses in the UAE can ask about bulk orders and wholesale pricing by WhatsApp or by phone on +971 55 470 5152.